TuxedosOnline.com

Return

We offer a 30 day return policy if you are not completely satisfied with your purchase you have 30 days from when your order is shipped to return it for a full refund (less shipping and handling) or exchange.

Merchandise must be returned unused, unaltered with all tags and labels attached and in its original packaging.

Shirts must be returned in new condition and in its original packaging for a full refund. There will be 25% restocking fee on SHIRTS that have been returned OPENED and taken out of its package.

Shoes must be returned in new condition and in its original shoebox for proper credit.

No returns accepted on USED items or special order items.

CLOSEOUT and SEASONAL items can be returned for exchange only.

Any refunds will be issued back in the original form of payment. Merchandise purchased on a credit card will be refunded to the original credit card used when purchase was made.

Customer is responsible for return shipping charges on non-defective merchandise. If we have shipped an incorrect or defective item, please contact us immediately. We will provide a return label for the return postage and will ship you the correct item at no additional charge.

You can use any method or courier to ship your return back to us. We suggest you get a tracking number in case you need to trace your shipment.

Please allow 12-18 business days for your return to be processed. If you have not received your credit or exchange after 18 business days please contact us.

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